Meet Your Team

Teresa Goelzer

Teresa Goelzer

Owner
Managing Broker
Lead Buying Specialist

(253) 376-1182

Teresa was born and raised in the Puget Sound area. When she’s not spending time with her husband and two kids, playing golf and tennis, traveling to tropical areas, and spending time at her favorite beach, Teresa is using her deep knowledge of the Pacific Northwest to benefit her real estate clients as Lead Buying Specialist of The Goelzer Home Team. She greatly enjoys meeting new people and helping them with all of their real estate needs. With Teresa, she may start out as your real estate broker, but don’t be surprised if during the process, you end up as lifelong friends.

As owner of True Appraisals & Market Analysis, LLC, Teresa has extensive experience as a certified real estate appraiser since 2006. She has her finger on the pulse of the Puget Sound real estate market. From rural single-family homes to luxury waterfront estates, she has the knowledge and expertise to skillfully negotiate on your behalf to ensure you’re paying fair market value for your dream home or investment property, and not a penny more.

Teresa personally guarantees to provide you the excellent customer service you deserve, listen to your wants and needs, communicate openly, and deliver on your mutually agreed upon expectations every time. She looks forward to working with you, your family, and friends.

Chad Goelzer

Chad Goelzer

Owner
Managing Broker
Lead Listing Specialist

(253) 376-6347

Chad is a local Washingtonian, born and raised in the Puget Sound Region. His vast knowledge of the many cities, unique communities, and specific neighborhoods from Olympia to Seattle to Bellingham help provide his clients with the guidance they’re looking for when buying their new home or selling their existing house. Chad’s expertise in online marketing, market valuation, and negotiations instill confidence in his clients throughout their entire real estate transaction and beyond. His clients know that their wants, needs, and dreams are his #1 priority!

Through Chad’s seventeen years at Amazon, his passion for customers has remained second to none. Chad has brought the best leadership principles from Amazon to The Goelzer Home Team, instilling customer obsession, ownership, and high standards in all that we do. His international experience leading Amazon’s global sales business has earned him credibility and understanding across the many cultures he’s had the pleasure to do business with. Chad truly loves creating a culture of serving others and exceeding their expectations.

Chad’s passion outside real estate is definitely his family. His activities and hobbies include fly fishing, golfing, tennis, basketball, scuba diving, world travel, and yoga. Partnering with his wife Teresa in leading The Goelzer Home Team has been an incredible blessing!

Hayley Goelzer

Hayley Goelzer

Real Estate Broker

(206) 679-7620

Hayley was born and raised in the Pacific Northwest, and currently lives in Renton with her husband and young daughter. When she’s not helping her clients discover the homes of their dreams, Hayley loves to travel, practice interior design, and go whitewater rafting.

With a decade of customer service in her background, Hayley brings a passion and expertise in client care that is second to none. After two and a half years in client service with the esteemed agency Hornall Anderson Design Works, Hayley channeled that experience into a career in professional events. Hayley worked as the Events Manager for the Seattle Mariners and a Wedding Planner for New Creations Wedding Design and Coordination, providing first-class care to her hundreds of satisfied clients. With the Mariners, Hayley lead large-scale events for a host of VIP clients, including Alaska Airlines, Pepsico, United Way, Boeing, and Microsoft. As a Wedding Planner, Hayley delighted in the opportunity to guide clients through one of the most important days of their lives.

Hayley joined The Goelzer Home Team in 2017, and she is looking forward to bringing the passion and service, that earned her an excellent reputation in the events industry, to helping her clients with their next important life event – their home buying experience!

Staci Carlson

Staci Carlson

Real Estate Broker

(253) 722-3803

Staci grew up and has lived, worked and raised her family in the South Sound. She and her family enjoy the wonders the Pacific Northwest provides; skiing, kayaking, camping, beaches, and mountains.

With over 30 years of customer service focus, Staci has your best interests at heart. Her experience with patient care and operations analytics provides her a well-rounded approach to understanding your goals and helping you achieve them. She holds a high bar regarding her integrity, trust, and respect for others. Staci is detailed-oriented and has an eye for potential, which helps her find you that diamond in the rough.

Staci’s values and vision fit perfectly with The Goelzer Home Team, where Your Wants, Needs, and Dreams are our #1 Priority! She looks forward to working with you and your family to help you find the home of your dreams.

Michelle Andersen

Michelle Andersen

Real Estate Broker

(253) 732-2726

Michelle was born and raised in Tacoma, WA, and currently lives in Puyallup with her husband Aaron and their two teenage children. Her passion for her family, friends, and clients is evident in everything she does. A Pacific Northwest Native, Michelle knows the region well.

With over 20 years of top performance at Nordstrom, Michelle is a natural fit for the Goelzer Home team. Through her tenure at Nordstrom, Michelle earned multiple awards including Pacesetter and Nordstrom All-Star; recognized by her clients and Nordstrom’s leadership team for her outstanding customer service. It’s not about making the sale. It’s about helping her clients find and discover what they truly want.

Michelle joined The Goelzer Home Team in 2017. She is excited to continue her customer-centric ways, helping clients with one of their biggest decisions/purchases they will ever make. Michelle is guaranteed to exceed her clients’ expectations when it comes to service!

Nancy Paulino

Nancy Paulino

Transaction Coordinator

(253) 457-0022

Nancy was born and raised in Germany before she immigrated to the United States in 2011. She and her son just recently relocated to the Pacific Northwest from Oklahoma, and now they reside in Puyallup where they enjoy everything from the beautiful outdoors to fun game nights at home.

Nancy earned her Bachelor’s Degree in Early Childhood Education in Germany in 2009. After moving to the United States, she shifted her career focus to customer service and client care. At Cameron University in Oklahoma she helped onboard hundreds of students from all over the world. After leaving CU, Nancy began her career in the real estate industry where she enjoyed expertly supporting her realtor and made sure every client had an exceptional experience. Now, as the Executive Assistant and Listing Coordinator for The Goelzer Home Team, Nancy strives to be a supportive and productive member of the team while exceeding the expectations of her colleagues and clients.

When not working, Nancy spends her free time creating memories with her son. She enjoys going to the movies, cooking, sports, and is a HUGE Star Wars fan. “Looking forward to assisting you with this important milestone in your life, she is.”

Matt Richmond

Matt Richmond

Director of Operations, Marketing, and Client Care

(253) 459-5856

Matt enjoys the culture and beauty of the Pacific Northwest, which he has called home his entire life. He and his wife, along with their two young daughters, love exploring the outdoors, camping, boating, and trying to catch fish. When he’s not spending time with his family, you’ll find Matt exploring deep rough looking for his golf ball or disc… that totally got caught up in a sudden gust of wind.

Professionally, Matt has over 15 years of experience in sales, marketing, and client services. Now as Director of Operations, Marketing, and Client Care of The Goelzer Home Team, he enjoys delighting his coworkers and clients by finding new and innovative ways of achieving their real estate objectives and consistently exceeding expectations in every way.

Matt looks forward to working with new and returning clients to help make their home buying and selling process enjoyable and hassle-free. If you ever need anything, please reach out to him at any time!

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