Meet Your Team

Teresa Goelzer

Teresa Goelzer

Owner
Managing Broker
Lead Buying Specialist

(253) 376-1182

Teresa is one of the Owners and Managing Brokers of The Goelzer Home Team. She was born and raised in the Puget Sound area. She uses her deep knowledge of the Pacific Northwest to benefit her real estate clients as Lead Buying Specialist of The Goelzer Home Team. She greatly enjoys meeting new people and helping them with all of their real estate needs. With Teresa, she may start out as your real estate broker, but don’t be surprised if during the process, you end up as lifelong friends. Teresa's clients often tell her they feel an instant genuine connection when they meet with her for the first time.

As owner of True Appraisals & Market Analysis, LLC, Teresa has extensive experience as a certified real estate appraiser since 2006. She has her finger on the pulse of the Puget Sound real estate market. From rural single-family homes to luxury waterfront estates, she has the knowledge and expertise to skillfully negotiate on your behalf to ensure you’re paying fair market value for your dream home or investment property, and not a penny more.

Teresa personally guarantees she will provide you the excellent customer service you deserve, listen to your wants and needs, communicate openly, and deliver on your mutually agreed upon expectations every time. She looks forward to working with you, your family, and friends.

Read Teresa's Client Reviews on Zillow

Chad Goelzer

Chad Goelzer

Owner
Managing Broker
Lead Listing Specialist

(253) 376-6347

Chad's passion for people, his keen business sense, and his ability to consistently deliver for his clients has helped The Goelzer Home Team become one of the top real estate teams in the Pacific Northwest. Born and raised in the Puget Sound Region, Chad brings his vast knowledge and insights regarding the many cities and unique communities (from Tacoma to Seattle and all surrounding areas). Chad's expertise in online marketing, market valuation, and contract negotiations provides the necessary guidance and confidence his clients seek throughout their entire real estate transaction. His clients know that their wants, needs, and dreams are his #1 priority!

Through Chad's nearly seventeen years at Amazon, his passion for customers remains second to none. Chad has brought the best leadership principles from Amazon to The Goelzer Home Team, setting the bar for customer obsession, ownership, and high standards in all that we do. His international experience leading Amazon’s global sales business has earned him credibility and understanding across the many diverse cultures throughout the region.

Chad truly loves creating a culture of serving others with the goal of exceeding expectations every time. Partnering with his wife, Teresa, in leading The Goelzer Home Team continues to be an incredible journey and blessing he is proud to be a part of!

Read Chad's Client Reviews on Zillow

Hayley Goelzer

Hayley Goelzer

Real Estate Broker

(206) 679-7620

Hayley was born and raised in the Pacific Northwest, and currently lives in Renton with her husband and two young daughters. When she’s not helping her clients discover the homes of their dreams, Hayley loves to travel, practice interior design, and go whitewater rafting.

With a decade of customer service in her background, Hayley brings a passion and expertise in client care that is second to none. After two and a half years in client service with the esteemed agency Hornall Anderson Design Works, Hayley channeled that experience into a career in professional events. Hayley worked as the Events Manager for the Seattle Mariners and a Wedding Planner for New Creations Wedding Design and Coordination. In both roles, she provided first-class care to her hundreds of satisfied clients, including a host of VIP clients such Alaska Airlines, Pepsico, United Way, Boeing, and Microsoft.

Hayley joined The Goelzer Home Team in early 2017. Since then, it has been her pleasure to work as a Buyers Agent. From researching and showing homes to adeptly negotiating on the Buyer’s behalf in highly competitive offer situations, Hayley works tirelessly to provide her clients with top-notch service and care. Her devotion to getting buyers into their dream home under the most advantageous terms for them has garnered her their all-important trust, along with exclusively 5-star reviews on Zillow. Hayley looks forward to seamlessly assisting you in achieving your real estate goals, while having fun along the way!

Read Hayley's Client Reviews on Zillow

Michelle Andersen

Michelle Andersen

Real Estate Broker

(253) 732-2726

Michelle was born and raised in Tacoma, WA, and currently lives in Puyallup with her husband Aaron and their two teenage children. Her passion for her family, friends and clients is evident in everything she does. A Pacific Northwest Native, Michelle knows the region well.

With over 20 years of top performance at Nordstrom, Michelle is a natural fit for The Goelzer Home Team. Through her tenure at Nordstrom, Michelle earned multiple awards including Pacesetter and Nordstrom All-Star; recognized by her clients and Nordstrom's leadership team for her outstanding customer service. It's not about making the sale. It's about helping her clients find and discover what they truly want.

Michelle joined The Goelzer Home Team in 2017. She is excited to continue her customer centric ways, helping clients with one of their biggest decisions / purchases they will ever make. Michelle is guaranteed to exceed her clients’ expectations when it comes to service!

Read Michelle's Client Reviews on Zillow

Nancy Paulino

Nancy Paulino

Director of Client Care

(253) 457-0022

Nancy was born and raised in Germany before she immigrated to the United States in 2011. After moving around with the Military, Nancy and her family decided the beautiful Pacific Northwest was where they wanted to settle down, raise their children, and retire. Nancy currently resides in Puyallup with her husband, John and their two boys, Jordan and John-Paul.

Nancy earned her bachelor’s degree in Early Childhood Education in Germany in 2009. After moving to the United States, she shifted her career focus to customer service and client care. At Cameron University in Oklahoma she helped onboard hundreds of students from all over the world. After leaving CU, Nancy began her career in the real estate industry where she enjoyed expertly supporting her real estate agent and made sure every client had an exceptional experience. Now, as the Director of Client Care for The Goelzer Home Team, Nancy strives to give every customer the 5- Star treatment they deserve by providing exceptional service and support to not only our clients, but also her team members.

When not working, Nancy and her family spend a lot of time creating memories. They are big fans of Marvel movies and huge Star Wars nerds… and they are not afraid to admit it. Despite the team rivalry at home, Nancy also enjoys watching all sorts of sports, and being German, it only comes naturally that she is a soccer-lover. Nancy is looking forward to helping guide you through your real estate journey… or rather: “Looking forward to it; she is.”

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Matt Richmond

Matt Richmond

Director of Operations & Marketing

(253) 459-5856

Matt enjoys the culture and beauty of the Pacific Northwest, which he has called home his entire life. He and his wife, along with their two daughters, love exploring the outdoors, camping, boating, and trying to catch fish. When he’s not spending time with his family, you’ll find Matt exploring deep rough looking for his golf ball or disc… that totally got caught up in a sudden gust of wind.

Professionally, Matt has over 15 years of experience in sales, marketing, and client services. Now as Director of Operations & Marketing of The Goelzer Home Team, he enjoys delighting his coworkers and clients by finding new and innovative ways of achieving their real estate objectives and consistently exceeding expectations in every way.

Matt looks forward to working with new and returning clients to help make their home buying and selling process successful and enjoyable. He prides himself in a job well done and is willing to go above and beyond to make sure of it. If you need anything, Matt is here for you, so please don’t hesitate to reach out to him at any time.

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